Customer Portals & Apps
Empower Your Members with Digital Self-Service
Soar's Customer Portals & Mobile Apps provide your members with secure, intuitive access to their accounts and services—anytime, anywhere.
Key Features of Soar's Digital Solutions
- 🔹Self-Service Portal
- Secure account access with two-factor authentication
- Real-time balance & transaction viewing
- Document upload & management capabilities
- 🔹Mobile Apps
- Native iOS and Android apps with biometric login
- Push notifications for important updates
- Offline functionality for key features
- 🔹Payment Features
- Secure payment processing with multiple options
- Direct Debit management and scheduling
- Payment reminders and confirmations
- 🔹Member Support
- In-app chat support with secure messaging
- Help centre with searchable resources
- Support ticket system for issue tracking
Here's how our customers use it
Digital Adoption
Members join, apply, sign and check their balances themselves, at any hour, without ringing the office.
Support Efficiency
Self-service handles the routine questions, so your team spends its time on the conversations that need a person.
Payment Success
A CDFI achieved 99% on-time payments with automated reminders and easy payment options.
Ready to go digital?
Give your members the modern digital experience they expect, with the ethical service they trust.